How to Build a Healthy Work Culture: Stop Watering the Weeds
Every leader wants to build a healthy work culture. Yet every leader also has employees who resist new initiatives, question every decision, complain to co-workers, or quietly undermine change. If...
View ArticleTriangulation in Healthcare: The Silent Culture Killer Leaders Must Address
One of the most damaging communication habits in healthcare rarely shows up in an incident report. It’s called triangulation. And triangulation in healthcare can quietly damage trust, relationships,...
View ArticleLeading People in Healthcare Is Different Than Managing Operations
Leading people in healthcare is very different than managing operations. Yet most leaders are promoted because they’re exceptional clinicians or operational experts, not because they’ve been taught...
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Why Charge Nurse Development Can No Longer Be Optional
Healthcare organizations invest significant time and resources in developing frontline leaders. Yet one of the most influential leadership roles in the organization often receives little to no formal...
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How to Strengthen the Preceptor – New Graduate Nurse Relationship
The preceptor-new graduate nurse relationship can make or break a nurse’s transition into practice. Think about that for a second. Before a new nurse fully connects with the organization, the manager,...
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Incivility in Healthcare: The Gateway to Workplace Violence
One of the biggest misconceptions in healthcare is that incivility in healthcare is simply part of a stressful environment. Something to tolerate. Something to work around. But the data and lived...
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What HR Leadership Partnership Really Looks Like in Healthcare
In Part 1 of this 2-part series, we talked about why you cannot hardwire a healthy culture without HR. We also introduced the idea of Human Return on Investment (HROI) and why disruptive behaviors are...
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Why You Can’t Build a Healthy Work Culture in Healthcare Without HR
A healthy work culture in healthcare cannot be built through training alone. Organizations shape culture through the systems they design, reward, and enforce. HR leaders play a critical role in...
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Vision First, Culture Second: How Leadership Vision Shapes a Healthy Work...
A healthy work culture does not start with a policy, a training, or a new slogan taped to the break room wall. It starts with leadership clarity. If leaders cannot clearly describe the culture they are...
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Why Culture Fails Without System-Level Support
Most healthcare leaders don’t need convincing that culture matters. They see the toll of unhealthy behaviors every day – eye rolls during huddles, cliques forming on units, tension between shifts, and...
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Strategies for Healthcare Leaders to Eradicate Bullying and Build a Healthy...
If you’ve worked in healthcare leadership for more than five minutes, you already know this truth: despite all the advancements we’ve made, bullying and incivility are still alive and well in many...
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Adopt the Southwest Airlines Way to Address Bullying in Healthcare
Study after study shows that not addressing bullying in healthcare has a major negative impact on employee engagement, well-being, retention, and patient outcomes. And it’s getting worse. A recent...
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Bullying in Healthcare: How Nurse Leaders Can Prevent Violence and Incivility
October is National Bullying Prevention Month, and while many people think of kids on playgrounds, bullying in healthcare is alive and well. Nurses and healthcare professionals experience bullying,...
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Transforming Toxic Workplace Culture: 7 Strategies Every Leader Can Use
Transforming toxic workplace culture can feel overwhelming, especially in healthcare where stress and pressure run high. But meaningful change doesn’t require a complete system overhaul. It starts with...
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Protecting Your People: A Leader’s Guide to Ending Workplace Violence in...
Let’s get real about workplace violence in healthcare – and not just the kind that makes headlines. While physical assaults are rising, what’s often missed is the emotional and psychological violence...
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How to Break the “Us vs. Them” Mentality in Healthcare
If you want to create a high-performing, respectful team, one of the most important things you can do is learn how to break the “us vs. them” mentality. In an environment where teamwork literally saves...
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Building a Stronger Partnership with HR to Tackle Disruptive Behaviors
If you want to create a healthy work culture and truly address disruptive behaviors, there’s one thing you absolutely must do – start building a stronger partnership with HR. As someone who works with...
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Anchor Bias in Leadership: Why It Matters in Healthcare
Anchor bias in leadership can quietly undermine your best intentions — especially when you’re trying to address poor behavior on your team. Let’s say you’ve finally reached the point where a direct...
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Living Your Core Values: How Healthcare Leaders Can Transform Workplace Culture
A healthy work culture doesn’t happen by accident – it happens by design. In healthcare, where high stress and competing priorities dominate the workplace, leaders play a critical role in shaping the...
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The Top 3 Podcast Episodes and Blog Posts You Loved in 2024
2024 has been a year of transformation and growth, and at the heart of it all has been our shared commitment to creating a respectful and healthy work culture. As healthcare leaders, we tackled some...
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